Requirements
You've put in the years. You know how trades work, how to read a situation before it becomes a problem, and how to keep a dozen moving pieces organized without breaking a sweat. You've earned the instincts — and now you're looking for a role that actually puts them to use.
This is that role.
Forbes Group has been a trusted name in Silicon Valley property management for over 30 years. We manage 500+ doors across the San Jose area, and we've built our reputation on doing things right — not just fast.
If you've been looking for the trust to run your day, the resources to do your job well, and a team of sharp, committed professionals around you who hold themselves to the same standards, this could be the job for you!
As our Maintenance Operations Coordinator, you'll take full ownership of maintenance across our portfolio — keeping vendors accountable, residents informed, property owners confident, and your team of property managers one step ahead. You're the connecting thread among all of them, and your judgment, communication, and follow-through keep everything moving in the right direction.
When you do your job well, everyone around you can perform at their best.
A Day In The Life
You enjoy starting ahead of the noise. Overnight work orders are triaged, vendors are scheduled, and priorities are set before the morning gets away from you.
A resident calls about a leak — you ask the right questions, assess whether it's something a vendor can walk through remotely or needs on-site attention today, and get the right person moving without missing a beat. That instinct — knowing what's minor, what's urgent, and what needs a closer look — is what makes this role work at a high level.
From there, the day moves fast — repairs to follow up on, residents to update, owners to loop in, projects to push forward. Plans shift. New issues surface. You adjust, make the right call, and keep everything moving.
Some days run smoothly. Others throw a curveball before 9 a.m. Either way, the people around you never feel like they're in the dark. That's the standard — and it's one you take real pride in.
What You'll Own
Vendors — You know how trades work, and they'll know you do. You dispatch, direct, and hold them accountable for meeting timelines and quality standards without micromanaging. The right vendors stay. The ones who don't perform don't.
Residents — When something goes wrong in someone's home, how it's handled matters as much as the fix itself. You can assess the situation over the phone, set clear expectations, and get the right person moving—all before the resident has time to worry. You communicate with patience, clarity, and follow-through, and residents feel it.
Owners — Property owners trust Forbes Group with their investments. You protect that trust by keeping projects on track, costs in check, and communication proactive.
Your Team — You're working alongside sharp, committed professionals who rely on accurate, real-time information to do their jobs well. You keep the records clean, the updates current, and the team informed before they have to ask.
The Field — You're not just coordinating from a desk. You're out walking renovations, verifying unit turns, and conducting property inspections. You see things firsthand, catch what others miss, and report back clearly.
The Systems — AppFolio is your home base. You keep it accurate, up to date, and useful — and when you spot a workflow that could run more smoothly, you research it and implement it.
Work Environment & Physical Requirements
Clean background and driving record (role includes both in-office and on-site visits)
Company vehicle provided for work-related appointments and inspections
Ability to sit or stand for extended periods
Comfortable walking in apartment communities and commercial properties to inspect or verify completed work
Ability to occasionally lift up to 35 lbs
The Details
Salary: $80,000 - $90,000 in addition to bonus incentives
Benefits: Paid vacation, holidays, sick leave, medical benefits, and 401k
Hours: Full-time, Monday–Friday | Flexible early start (7–8 a.m.) welcomed (Business Office Hours 9-5). Occasional after-hours availability for true emergencies — 24/7 on-call service is in place
Location: San Jose, CA. You live within a 40-minute commute of 3190 S Bascom Ave, San Jose, CA 95124. You have daily access to a personal vehicle to commute to work. A company car will be provided for work-related appointments and inspections. You have a driver’s license, and you carry insurance.
Candidates who contact us directly may be removed from consideration. We appreciate your enthusiasm, but please do not call or email. Please apply directly. If you seem like a good fit for the job, you’ll hear from our recruiters about the next steps!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.